Frequently Asked Questions

Welcome to our FAQ section! Here, I’ve compiled answers to the most common questions we receive about services, approach, and how we can work together to achieve your goals. If you have any additional questions or need further clarification, please don’t hesitate to reach out.

Are sessions in-person or virtual?

- Either option is available for you based on your needs. The office is located in Palm Harbor and sessions can be in-person, but if you are located further away or need a last minute change to virtual, that is easily accommodated.

We offer virtual sessions to accommodate your needs effectively, and are very comfortable providing virtual therapy if requested. Please note that some therapists have virtual only days, and not all clients are a perfect fit for virtual therapy. If virtual is your preferred method and it is determined that virtual therapy is not a good fit, we will offer in-person or refer out based on need.

What forms of payment do you accept?

- We accept all major credit cards, cash, HSA, and FSA cards. We do not accept personal checks at this time.

What is the best way to schedule an appointment?

- We prefer to schedule directly with you, because I want to ensure that your typical availability can be accommodated regularly. If you have a rotating schedule or you have a busy life and limited availability, we can generally work with you to find appointment times that work for you. If your regular availability does not work well with our current availability, we would rather help you find a therapist that will be available when you are so that you have access to care when you need it. Please use the contact me button to reach out directly for the fastest response.

What is a good faith estimate?

- Under Section 2799-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

- You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

- There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate.

-Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith
Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.