Frequently Asked Questions
Welcome to our FAQ section! Here, I’ve compiled answers to the most common questions I receive about my services, approach, and how we can work together to achieve your goals. If you have any additional questions or need further clarification, please don’t hesitate to reach out.
Are sessions in person or virtual?
- Either option is available for you based on your needs. The office is located in Palm Harbor and all office hours can be in person, but if you are located further away or need a last minute change to virtual, that is easily accommodated. Sometimes virtual therapy can be tough for some clients, so in-person is always an option. However, I have been using virtual sessions effectively for years and I am very comfortable providing virtual therapy if requested.
What forms of payment do you accept?
- I accept all forms of payment including all major credit cards, cash, HSA, and FSA cards.
What is the best way to schedule an appointment?
- I prefer to schedule directly with you, because I want to ensure that your typical availability can be accommodated regularly. If you have a rotating schedule or you have a busy life and limited availability, I can generally work with you to find appointment times that work for you. If your regular availability does not work well with my current availability, I would rather help you find a therapist that will be available when you are so that you have access to care when you need it. There are several contact me buttons on the home page to access me directly.
What is a good faith estimate?
- Under Section 2799-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
- You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate.
-Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith
Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.
- You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate.
-Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith
Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.
Insurance Information
For those using Florida Blue Cross Blue Shield (BCBS) or private pay, they should sign up through your MCP link:
For insurance providers like Cigna, Aetna, and Massachusetts BCBS, clients can check if you’re in-network via your Headway link:
© 2024 by Complete Therapy. All Rights Reserved.
© 2024 by Complete Therapy. All Rights Reserved.